Privacy Policy

What we collect

When you use qroot.in, we may collect the following information:

• Contact information - name and email address when you submit our contact form.
• Usage data - pages visited, time on site, and referral source, collected through privacy-respecting analytics.
• Cart data - product selections stored locally in your browser (localStorage). This data never leaves your device.

We do not store payment information. Payments are handled directly by our payment gateway, Razorpay, which has its own privacy policy.

How we use your information

• To respond to your questions and support requests.
• To understand how visitors use our site and improve the experience.
• To send product updates or growing tips, only if you opt in.

We never sell, rent, or trade your personal information to third parties.

Cookies and tracking

qroot.in uses minimal cookies necessary for site functionality. We do not use advertising trackers, retargeting pixels, or third-party marketing cookies.

Your cart data is stored in your browser's localStorage and is not transmitted to our servers.

Third-party services

Payments are processed by Razorpay. Your card, UPI, and banking details are entered on Razorpay's secure checkout and governed by Razorpay's privacy policy; we never receive or store your payment credentials. We retain your order details (name, contact, shipping address, and items purchased) to fulfil and support your order.

Data retention

Contact form submissions are retained for 12 months to ensure we can follow up on your request. Analytics data is aggregated and anonymized within 30 days.

Your rights

You have the right to:

• Request a copy of any personal data we hold about you.
• Request deletion of your personal data.
• Opt out of any marketing communications.

To exercise any of these rights, email us at hello@qroot.in.

Changes to this policy

We may update this policy from time to time. Changes will be posted on this page with an updated date. Continued use of qroot.in after changes constitutes acceptance.

Contact

For privacy-related questions, email hello@qroot.in.